TRANSACTIONAL COMPLIANCE

Shipping Notification Compliance

Compliant shipping notification SMS enable reliable delivery updates as transactional messages with high approval rates and premium throughput across carriers.

Get Compliance Templates

Why Shipping Notification Compliance Matters

Shipping notification SMS qualify as transactional messages when limited to order status updates. Proper classification enables high approval rates and eliminates prior consent requirements.

Inclusion of promotional content triggers marketing classification requiring express written consent. Non-compliant messages face filtering across networks.

Compliant implementation supports customer experience while maintaining audit readiness under TCPA frameworks.

Approval Velocity:
Transactional use case achieves automated approval
Consent Relief:
Post-purchase updates exempt from prior opt-in
Throughput Benefit:
Premium rates up to 4,500 msg/min

Required Message Elements

Order Details

Tracking number and delivery status

Opt-Out Language

Reply STOP to unsubscribe

Help Command

Reply HELP for support

Compliant Shipping Notification Templates

Pre-validated transactional templates support TCR approval.

Order Shipped Notification

Example:

"Your order #12345 has shipped! Track at [URL]. Expected delivery: Jan 5. Reply HELP for support, STOP to opt out."

Out for Delivery Notification

Example:

"Package #12345 out for delivery today. Track here: [URL]. Reply HELP for info, STOP to unsubscribe."

Delivered Notification

Example:

"Your order #12345 delivered! Thank you for shopping. Reply HELP for support, STOP to opt out."

Transactional Use Case Requirements

Delivery notifications qualify as low-risk transactional messages.

  • Post-purchase context only
  • No promotional content permitted
  • Opt-out mechanisms required
  • Carrier fee disclosure recommended

Implementation Guide

Deploy compliant notifications in 4 steps.

Select Use Case

Delivery Notifications category

Deploy Templates

Implement compliant messages

Register Campaign

Submit through TCR

Download Shipping Notification Templates

Carrier-approved transactional templates with compliance validation.

Get Templates

Frequently Asked Questions

Do shipping notifications require opt-in consent?
Post-purchase transactional notifications do not require prior express consent under TCPA when limited to order status.
What use case should shipping notifications use?
Delivery Notifications transactional category enables high throughput and automated approval.
Are opt-out mechanisms required?
Yes, every message must include STOP keyword instructions per CTIA guidelines.
Can shipping notifications include marketing?
No promotional content permitted; inclusion triggers marketing classification and consent requirements.
How does registration affect shipping notifications?
Proper transactional registration eliminates filtering and enables premium throughput.

This content provides general information about shipping notification compliance and does not constitute legal advice. Requirements vary based on message content, timing, and recipient relationship. Organizations should consult qualified legal counsel for guidance specific to their messaging programs. MyTCRPlus does not provide legal advisory services or guarantee regulatory approval.